Shipping & delivery
Ordered by 12.00 noon – dispatched the same day (Monday – Friday)
Delivery promise
All orders received by 12.00 noon from Monday to Friday will be dispatched on the same day.
Shipping
We only ship to the following countries:
- Germany
- Liechtenstein
- Luxembourg
- Austria
- Switzerland
Shipping is carried out by the following transport companies:
- Swiss Post (Switzerland)
- DHL (Germany)
- DPD (Austria)
- DPD (Luxembourg)
The standard transit times without posting day (Monday to Friday, excluding Saturday and Sunday) are as follows:
- Switzerland: 1-2 days
- Germany: 1-2 days
- Austria: 3-5 days
- Luxembourg: 3-8 days
Delivery
Shipping is free for orders over 30 CHF / 30 Euro. The following flat-rate shipping costs will be charged for orders below this amount:
- Switzerland: 8.00 CHF
- Germany: 8.00 Euro
- Austria: 8.00 Euro
- Luxembourg: 8.00 Euro
Black Week / Christmas
During Black Week and the Christmas period, there may be delays on the part of the transport service providers due to the large number of orders and large parcel volumes.
Incorrect address / subsequent delivery
In the event of a new shipment due to an incorrect address provided by the buyer, we reserve the right to claim the flat-rate shipping fee retrospectively. The flat rate is 8.00 € / 8.00 CHF. It is the buyer’s duty to check all details before completing the order process.